Frequently Asked Questions (FAQ)
1. How do I know about the details of the post for which recruitment is notified?
All vacancies are notified through Centralised Employment Notifications (CENs). CENs gives detailed information about the name of the post, eligibility conditions, vacancies, recruitment process and all other details relating to that recruitment and is published in the Employment News (Rojgar Samachar) and are also uploaded on the official websites of all RRBs.
2. How to apply? Is there any laid down format for caste certificates, etc?
Applications are required to be submitted through ‘On-line’ mode only. For this, a link will be provided on RRB website(s). Format of all required documents including caste certificates will be available in the CENs published in the Employment News and can also be downloaded from the RRB websites.
3. What care one should take while filling-up the online application form?
Read carefully the complete CEN and understand the process and keep all information/documents ready before attempting to fill in the online application form. While filling up, in case you have doubts, please refer to Guidelines for filling up the online application given on the registration page & CEN before filling-up the form. Make sure that you have filled-in all the required details in the application form. Do not furnish any false/wrong information. SC/ST candidates who wish to avail free travel facility are required to upload their caste certificate. Candidate should keep digital photo of the appropriate size ready for upload. The reasons for invalid application/rejection will be given in the CEN. Please check the same and ensure correct submission of application. For example, Passport photograph should conform to the specifications mentioned in the CEN. Applications with Black & White, long shot, hazy/unclear or selfie photo will be rejected. After uploading the photograph, please check your application that the photograph and certificate uploaded are clear. Do not submit duplicate applications. Duplicate applications/applications to different RRBs for the same post are rejected. Keep handy the 10th, 12th class, degree and PG certificates and marksheets, caste certificate, disability certificate, etc. while filling online application.
In case you are taking help of DTP centres for filling in the online application, ensure that you check the document, photo, signature etc uploaded along with your online application and ensure its correctness before its final submission. Any mistake noticed at any stage of the recruitment process would result in rejection of your application. Candidates are, therefore, requested to ensure the data provided in the online application is correct before final submission of the online application.
Even after submission of the online application, certain modifications are allowed through ‘modify application’ link on the registration page after payment of necessary fees. For this, may please read the relevant instructions given in the CEN.
4. What is the examination fee for the various categories?
The details of examination fee payable including those exempted would be given in the CEN. Please read the same before applying.
5. What is the mode of payment of examination fee?
The examination fee can be paid online using Credit/Debit Card, Net Banking or through SBI Branch or any computerised Post Office.
6. How do I know the schedule of the examination?
The schedules of the various examinations are uploaded on the RRB website and also in leading English and Hindi newspaper. Eligible Candidates are also informed about the various stages of exam through e-mail & SMS by RRB.
7. What if I do not receive any communication from RRB for the examination?
Normally in such situations, you should get in touch with the Helpdesk through e-mail. One can also check with the RRB to which it has applied through e-mail or telephone.
8. How is the recruitment conducted?
The entire recruitment process is conducted as per the procedure given in the CENs and is fully computerised and selection is based purely on merit. There is no manual intervention in this selection process. RRBs are committed to ensure a fair and transparent selection process.
9. Has RRB authorised any coaching centre on its behalf to impart coaching?
No. RRBs have not appointed any agent(s) or coaching centre(s) for acting on our behalf. Candidates are warned against any such claims being by any person or agencies. Beware of touts and job racketeers trying to deceive by false promises of securing job in Railways either through influence, money or by any other unfair means. Candidates attempting unfair means will be disqualified and legal action shall be initiated against them.
10. What should one do in case one comes across any person or agency claiming to ensure job and demands money?
He/She should immediately lodge a compliant with the nearest police station. Candidates can also call on the helpline number 182 which functions 24 x 7. Candidates if they come to notice of any unfair means can share the information confidentially with RRBs and the identity of the candidate would be kept secret.
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